The property market remains ‘open for business’ however In line with the latest Government advice our high street offices are only open for pre-arranged appointments and all other offices remain closed with staff remote working until we are advised it is safe to reopen.
Our employees are all well positioned and rehearsed to continue with remote working as long as we are required to do so. Through our IT infrastructure we are able to work seamlessly from remote locations and continue to provide an ongoing service to our clients across all areas of our business.
We are available by phone and email and for meetings via Skype, Facetime, Zoom, Teams or other digital platforms. Our contact details can be found on the "our people" page of our website.
The majority of our estate agency sales and lettings teams in Scotland and England are still working from home and where we can we are using technology such as virtual tours and facetime viewings to ensure there is no interruption to our service. We continue to be extremely vigilant carrying out required COVID checks, completing declaration forms, risk assessments, scrutinising prospective viewers and advising clients and viewers on necessary viewing protocols when booking appraisals, appointments and viewings as we did for most of 2020. Our Estate Agency High Street offices in Elgin, Aberdeen, Cupar, Castle Douglas, Kelso and Ayr are operating with a skeleton staff only and doors remain locked with any essential visits by appointment only. Our 7 non High Street offices in Perth, Inverness, Stirling, Edinburgh, Penrith, Hexham and Blagdon are closed with all staff providing services from home. Our estate agency consultants based in Galashiels, Stranraer and Oban are all working from home as usual.
These are difficult circumstances but we aim to be as flexible as possible to meet your needs.
This is a fast-moving situation and we will monitor public heath advice and act accordingly.
Please call us for further information or visit our social media channels for updates all of which are available 24/7.